First Visit Guide
Simple, clear steps so you know what to expect before you arrive.
Step-by-step: getting started
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Step 1
Call to Schedule
Call +1-304-425-9541 to schedule your appointment.
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Step 2
Initial evaluation
A clinician will listen to what you are experiencing, review history, and help identify the best next steps.
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Step 3
Build a plan
Together we create a plan that may include therapy, psychiatry/medication management, group services, or community support.
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Step 4
Ongoing support
You will have a clear schedule and goals. We adjust the plan as you progress.
What to bring
- •Photo ID
- •Insurance card (if you have one)
- •List of medications and doses
- •Names of past providers (if applicable)
- •Questions you want to ask
Cost & coverage
For help verifying insurance or discussing payment options, visit Insurance & Payment.
CCBHC Participation Requirements
As part of receiving services through our CCBHC, individuals are expected to complete the clinical evaluation, participate in ongoing treatment planning, and provide all required consents. These steps are necessary to meet insurance requirements and ensure we have the information and permissions needed to coordinate your care effectively.
Full participation allows us to deliver the highest quality services and create a treatment plan that reflects your goals and preferences. Because a CCBHC is designed to "wrap around" each person with comprehensive, whole-person support, your involvement—and completion of consents—helps us tailor services, share information appropriately, and connect you with the programs and providers that best meet your needs.
Guardianship or Custodial Care
If the person receiving services has a legal guardian or is in custodial care, please bring documentation (such as guardianship orders or custody papers) to the first appointment. This helps us confirm consent and ensure we can provide care appropriately.
Our Clinic Locations
Call the location most convenient for you to schedule your first appointment.
View detailed location information