First Visit Guide
Simple, clear steps so you know what to expect before you arrive.
Step-by-step: getting started
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Step 1
Call or walk in
Call (304) 425-9541 to schedule. Walk-ins are welcome during office hours.
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Step 2
Initial evaluation
A clinician will listen to what you are experiencing, review history, and help identify the best next steps.
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Step 3
Build a plan
Together we create a plan that may include therapy, psychiatry/medication management, group services, or community support.
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Step 4
Ongoing support
You will have a clear schedule and goals. We adjust the plan as you progress.
What to bring
- •Photo ID
- •Insurance card (if you have one)
- •List of medications and doses
- •Names of past providers (if applicable)
- •Questions you want to ask
Cost & coverage
For help verifying insurance or discussing payment options, visit Insurance & Payment.
Frequently Asked Questions
Do I need a referral to start services?
In many cases, you can start by calling us directly. Some insurance plans may require a referral or authorization. If you are unsure, call and we will help you confirm what your plan needs.
What should I bring to my first appointment?
Bring a photo ID, your insurance card (if you have one), a list of current medications, and any questions you want to ask. If you are comfortable, you can also bring notes about symptoms, sleep, appetite, and recent stressors.
What happens at the first appointment?
Your first visit typically includes an intake and evaluation where we learn what you are experiencing, what goals you have, and what services fit best. You will have time to ask questions and understand next steps.
Is care confidential?
Yes. Your care is confidential. If there are limits to confidentiality (for example, safety concerns), your clinician will explain them clearly.