Crisis Stabilization Services
Providing 24/7 care and hope for individuals experiencing a mental health or substance use crisis
Immediate Help. Compassionate Care. A Path Toward Stability.
When you're in crisis, you need help now—not tomorrow. Our Crisis Stabilization Unit (CSU) is here for you 24 hours a day, 7 days a week, providing immediate psychiatric care, medical support, and a safe environment when you need it most.
Our multidisciplinary team provides compassionate, trauma-informed care to help you achieve stability, regain hope, and transition safely to ongoing support.
Important: Admission to the Crisis Stabilization Unit is determined by a medical provider. Not everyone will meet criteria, and some individuals may be referred to a higher level of care. We are committed to ensuring each person receives the safest, most appropriate care.
Call +1-800-615-0122 for assessment.
What to Expect
Our Crisis Stabilization Services
Comprehensive crisis care in a safe, supportive environment
Quick Answer: Our 24/7 Crisis Stabilization Unit provides immediate psychiatric evaluation, medical detox, medication management, and round-the-clock nursing care for mental health and substance use emergencies. Average stay is 96 hours with discharge planning and follow-up coordination. Call 304-431-2869 for crisis assessment at any time.
Psychiatric Evaluation
Comprehensive assessment by our psychiatric team to understand your immediate needs and develop an individualized stabilization plan.
Available: Appointment is needed
24-Hour Nursing Care
Round-the-clock nursing staff provide continuous monitoring, medication administration, and compassionate support throughout your stay.
Ensures: Safety and comfort
Crisis Counseling
Individual and group therapy sessions help you process emotions, develop coping strategies, and build a foundation for recovery.
Focus: Stabilization and coping skills
Peer Support
Connect with peer recovery specialists who have lived experience and understand what you're going through. Their support provides hope and practical guidance.
Provides: Understanding and connection
Discharge Planning
Case managers begin discharge planning immediately, coordinating aftercare, connecting you with community supports, and ensuring a smooth transition.
Goal: Seamless transition to ongoing care
Family Intervention
With your permission, we involve family members in your care, providing education, support, and helping them understand how to best support your recovery.
With: Your consent and involvement
Who We Serve
Crisis Situations We Address
Our Crisis Stabilization Unit supports adults experiencing any mental health or substance use emergency
Suicidal Thoughts or Self-Harm
If you're experiencing thoughts of suicide or self-harm, our Crisis Stabilization Unit provides immediate, compassionate care in a safe environment with 24-hour monitoring and support.
We Provide:
Safety planning, psychiatric evaluation, medication management, crisis counseling
Severe Depression or Anxiety
When emotional distress becomes unmanageable and interferes with daily functioning, our team provides intensive support to help you regain stability and hope.
We Provide:
Psychiatric care, medication adjustment, individual therapy, stabilization planning
Psychotic Symptoms
Experiencing hallucinations, delusions, or severe mood changes? We provide specialized psychiatric care to help you regain clarity and stability.
We Provide:
Psychiatric evaluation, antipsychotic medication, 24-hour monitoring, care coordination
Substance Use Crisis
Whether you're experiencing withdrawal, overdose concerns, or need immediate help with substance use, our crisis unit provides medically supervised care.
We Provide:
Medical detox, withdrawal management, psychiatric evaluation, referral to treatment
Admission to the Crisis Stabilization Unit is determined by a medical provider. Not everyone will meet criteria, and some individuals may be referred to a higher level of care. We are committed to ensuring each person receives the safest, most appropriate care. Call (304) 431-2869 for assessment.
Behavioral Disturbances
When behavior becomes dangerous or uncontrollable, requiring immediate intervention, our trained staff provides safe, therapeutic crisis management.
We Provide:
Crisis intervention, behavioral management, psychiatric assessment, safety planning
Admission to the Crisis Stabilization Unit is determined by a medical provider. Not everyone will meet criteria, and some individuals may be referred to a higher level of care. We are committed to ensuring each person receives the safest, most appropriate care. Call (304) 431-2869 for assessment.
Mental Health Emergency
Any mental health situation that requires immediate professional intervention. Our team is trained to handle all types of psychiatric emergencies with compassion.
We Provide:
Comprehensive crisis assessment, stabilization, medication management, discharge planning
Admission to the Crisis Stabilization Unit is determined by a medical provider. Not everyone will meet criteria, and some individuals may be referred to a higher level of care. We are committed to ensuring each person receives the safest, most appropriate care. Call (304) 431-2869 for assessment.
How To Access Crisis Services
Getting help is simple—no appointment needed
Reach Out Anytime
Call our 24-hour crisis line at +1-800-615-0122. Available 24/7 for immediate help.
Compassionate Assessment
Our multidisciplinary team conducts a confidential assessment and develops an individualized stabilization plan.
Around-the-Clock Care
Receive 24-hour nursing, psychiatric support, and clinical care in a safe, therapeutic environment.
Transition Planning
We coordinate aftercare and follow-up to ensure you transition safely to ongoing support and recovery.
We Proudly Service Southern WV
Crisis Services Location
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Crisis Help
911 vs 988 vs local crisis line, plus key resources.
FAQ
Quick answers about services, scheduling, and insurance.
Family Support
Guidance for caregivers supporting someone in crisis.
Frequently Asked Questions
When should I call 911 vs. the crisis line vs. 988?
Do I need an appointment for crisis stabilization services?
What happens when someone arrives for crisis care?
Can family members call for advice?
Crisis is Temporary. Recovery is Possible.
Our Crisis Stabilization Unit is here to help you find safety, support, and a plan forward—24 hours a day, 7 days a week.