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Crisis Stabilization Services

Providing 24/7 care and hope for individuals experiencing a mental health or substance use crisis

24/7
Crisis Support Available
72hrs
Average Length of Stay
0
Years Serving Community
100%
Confidential Care
Crisis Stabilization Services

Immediate Help. Compassionate Care. A Path Toward Stability.

When you're in crisis, you need help now—not tomorrow. Our Crisis Stabilization Unit (CSU) is here for you 24 hours a day, 7 days a week, providing immediate psychiatric care, medical support, and a safe environment when you need it most.

Our multidisciplinary team provides compassionate, trauma-informed care to help you achieve stability, regain hope, and transition safely to ongoing support.

What to Expect

Our Crisis Stabilization Services

Comprehensive crisis care in a safe, supportive environment

Psychiatric Evaluation

Comprehensive assessment by our psychiatric team to understand your immediate needs and develop an individualized stabilization plan.

Immediate assessment
Confidential care

Available: 24/7, no appointment needed

24-Hour Nursing Care

Round-the-clock nursing staff provide continuous monitoring, medication administration, and compassionate support throughout your stay.

Continuous monitoring
Medication management

Ensures: Safety and comfort

Crisis Counseling

Individual and group therapy sessions help you process emotions, develop coping strategies, and build a foundation for recovery.

Individual sessions
Group support

Focus: Stabilization and coping skills

Peer Support

Connect with peer recovery specialists who have lived experience and understand what you're going through. Their support provides hope and practical guidance.

Lived experience
Hope and encouragement

Provides: Understanding and connection

Discharge Planning

Case managers begin discharge planning immediately, coordinating aftercare, connecting you with community supports, and ensuring a smooth transition.

Aftercare coordination
Community linkage

Goal: Seamless transition to ongoing care

Family Intervention

With your permission, we involve family members in your care, providing education, support, and helping them understand how to best support your recovery.

Family education
Support strategies

With: Your consent and involvement

Who We Serve

Crisis Situations We Address

Our Crisis Stabilization Unit supports adults experiencing any mental health or substance use emergency

Suicidal Thoughts or Self-Harm

If you're experiencing thoughts of suicide or self-harm, our Crisis Stabilization Unit provides immediate, compassionate care in a safe environment with 24-hour monitoring and support.

We Provide:

Safety planning, psychiatric evaluation, medication management, crisis counseling

Severe Depression or Anxiety

When emotional distress becomes unmanageable and interferes with daily functioning, our team provides intensive support to help you regain stability and hope.

We Provide:

Psychiatric care, medication adjustment, individual therapy, stabilization planning

Psychotic Symptoms

Experiencing hallucinations, delusions, or severe mood changes? We provide specialized psychiatric care to help you regain clarity and stability.

We Provide:

Psychiatric evaluation, antipsychotic medication, 24-hour monitoring, care coordination

Substance Use Crisis

Whether you're experiencing withdrawal, overdose concerns, or need immediate help with substance use, our crisis unit provides medically supervised care.

We Provide:

Medical detox, withdrawal management, psychiatric evaluation, referral to treatment

Behavioral Disturbances

When behavior becomes dangerous or uncontrollable, requiring immediate intervention, our trained staff provides safe, therapeutic crisis management.

We Provide:

Crisis intervention, behavioral management, psychiatric assessment, safety planning

Mental Health Emergency

Any mental health situation that requires immediate professional intervention. Our team is trained to handle all types of psychiatric emergencies with compassion.

We Provide:

Comprehensive crisis assessment, stabilization, medication management, discharge planning

In Crisis? We're Here 24/7

Walk-ins welcome during office hours. Crisis line always available.

How To Access Crisis Services

Getting help is simple—no appointment needed

1

Reach Out Anytime

Call our 24-hour crisis line at (304) 431-2869 or walk in during office hours. No appointment needed.

2

Compassionate Assessment

Our multidisciplinary team conducts a confidential assessment and develops an individualized stabilization plan.

3

Around-the-Clock Care

Receive 24-hour nursing, psychiatric support, and clinical care in a safe, therapeutic environment.

4

Transition Planning

We coordinate aftercare and follow-up to ensure you transition safely to ongoing support and recovery.

We Proudly Service Southern WV

Crisis Services Location

Princeton Clinic

200 12th Street Extension, Princeton, WV 24740

(304) 425-9541

Welch Clinic

781 Virginia Ave, Welch, WV 24801

(304) 436-2106

Mullens Clinic

102 Howard Ave., Mullens, WV 25882

(304) 294-5353

Rockview

4725 Appalachian Highway, Rockview, WV 24880

(304) 732-6043

Substance Use Disorder Services

1345 Mercer Street, Princeton, WV 24740

(304) 818-2222

Child and Adolescent Department

153 Spring Haven Dr., Princeton, WV 24740

(304) 818-2225

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Frequently Asked Questions

When should I call 911 vs. the crisis line vs. 988?

If there is immediate danger, call 911. If you need immediate emotional support, dial 988. For local crisis guidance and access to services in our area, call our 24/7 crisis line at (304) 431-2869.

Do I need an appointment for crisis stabilization services?

No. Crisis services are designed for urgent needs. Walk-ins may be available during office hours, and the crisis line is available 24/7.

What happens when someone arrives for crisis care?

A multidisciplinary team completes a confidential assessment, creates a stabilization plan, and provides psychiatric and nursing support as needed. Discharge planning begins immediately and includes follow-up recommendations.

Can family members call for advice?

Yes. If you are supporting someone in crisis, you can call for guidance and next steps, especially if you are unsure what level of help is needed.

Crisis is Temporary. Recovery is Possible.

Our Crisis Stabilization Unit is here to help you find safety, support, and a plan forward—24 hours a day, 7 days a week.

Important Numbers and Websites

Direct Children's Crisis Number

(304) 888-2908

FMRS Children's Mobile Crisis Response

(304) 256-7100 fmrs.org

YouthLine

(877) 686-8491

YL Text Line: Text teen2teen to 839863

oregonyouthline.org

National Domestic Violence Hotline

(800) 799-7233/SAFENDVH

Text Line: Text START to 88788

thehotline.org

988 Suicide/Crisis Lifeline

988

or (800) 273-8255/TALK

Crisis Text Line: Text HOME to 741741

988lifeline.org / crisistextline.org

National Sexual Assault Hotline

(800) 656-4673/HOPE rainn.org

National Runaway Safeline

(800) 786-2929/RUNAWAY 1800runaway.org

WV Safe Schools Helpline

(866) 723-3982/SAFEWV wvde.us

SAMHSA National Helpline

(800) 662-4357/HELP samhsa.gov

DHHR Centralized Intake for Abuse/Neglect

(800) 352-6513 dhhr.wv.gov

WV State Police

(304) 746-2100 wvsp.gov