Mobile Crisis Services
Immediate Support. Compassionate Care. When It Matters Most.
In a crisis? You are not alone.
24/7 Mobile Crisis Support for Adults + Children
Serving Mercer, McDowell, and Wyoming Counties
24/7 Crisis Response
What is Mobile Crisis?
The Mobile Crisis Program provides 24/7, year-round support to individuals of all ages experiencing mental health crises. The team offers rapid on-site assessment, crisis intervention, and connections to appropriate mental health services, including support for suicidal or homicidal ideations.
The program focuses on safety, stabilization, and linking individuals and families to ongoing care while reducing unnecessary hospitalizations and involvement with law enforcement.
Our Mission
Provide immediate, compassionate crisis intervention that promotes safety, stabilization, and emotional well-being
Respond where people are, offering community-based crisis intervention and support
Connect individuals and families to ongoing care and resources that support long-term recovery and resilience
When Should You Call Mobile Crisis?
If you or someone you know is experiencing any of these situations
Thoughts of Self-Harm
Thoughts of harming yourself or others
Severe Distress
Severe anxiety, panic, or emotional distress
Feeling Overwhelmed
Feeling overwhelmed, hopeless, or unsafe
Confusion or Disorientation
Feeling confused, disoriented, or disconnected from reality
Who Can Call Mobile Crisis?
Individuals in Crisis
Adults and children (with parental consent) experiencing crisis
Family & Friends
Parents, caregivers, family members, or friends concerned about someone
Community Providers
Schools, shelters, or community organizations
First Responders
Law enforcement and emergency personnel
From Call to Care
What to expect when you call Mobile Crisis
Call the Mobile Crisis Team
(304) 308-9293
Speak with a Professional
Trained mental health professional will listen
Immediate Support
Crisis de-escalation and assessment
On-Site Response
If needed, team comes to you
Follow-Up Care
Connection to resources and ongoing support
Our Goals
Safety and Recovery
24/7 Rapid Response
Deliver immediate support to adults and children experiencing mental health crises and address suicidal and/or homicidal ideation with urgency and care
Connect to Resources
Connect individuals and families to appropriate resources, supports, services, and assist in coordination entry to mental health treatment facilities when needed
Minimize Hospitalizations
Provide effective crisis resolution in the community to reduce unnecessary hospitalizations and emergency department visits
Reduce Arrests
Reduce the number of arrests involving individuals with mental illnesses by offering appropriate levels of care
Long-Term Recovery
Support individuals achieving stabilization and engaging in long-term recovery planning
Community Collaboration
Foster collaboration between law enforcement, mental health teams, families, and the community to ensure safety and appropriate care
Need Help Now?
Mobile Crisis is available 24/7, 365 days a year
Serving Mercer, McDowell, and Wyoming Counties